Troubleshooting
91
6
Improving the print quality
6
If you have a print quality problem, print a test page first (see
on page 56). If the printout
looks good, the problem is probably not the printer. Check the interface cable or try the printer on another
computer.
This section gives information on the following topics.
Examples of poor print
quality
Recommendation
Faint
Check the printer’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See
If the whole page is too light,
Toner Save Mode
may be on. Turn off
Toner Save
Mode
in the printer
Properties
tab of the driver.
Put in a new toner cartridge. See
Put in a new drum unit. See
You may clear the problem by wiping the scanner window with a soft cloth. See
Cleaning the inside of the printer
Gray background
Make sure that you use paper that meets our specifications. See
Check the printer’s environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading. See
Put in a new toner cartridge. See
Put in a new drum unit. See
Ghost
Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See
Make sure that the media type setting in the driver matches the type of paper you
are using. See
Put in a new drum unit. See
The fuser unit may be contaminated. Call Brother Customer Service.
Toner specks
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See
The drum unit may be damaged. Put in a new drum unit. See
The fuser unit may be contaminated. Call Brother Customer Service.
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