Improving the print quality; Toner Save Mode; Toner Save - Page 99

Brother HL-2170W User's Guide

Table of Contents

USER’S GUIDE HL-2140/HL-2150N/HL-2170W
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Troubleshooting

91

6

Improving the print quality

6

If you have a print quality problem, print a test page first (see 

Print a test page

on page 56). If the printout 

looks good, the problem is probably not the printer. Check the interface cable or try the printer on another 
computer.
This section gives information on the following topics.

Examples of poor print 
quality

Recommendation

 

Faint

„

Check the printer’s environment. Conditions such as humidity, high 
temperatures, and so on, may cause this print fault. See 

Positioning the 

printer

on page 4.

„

If the whole page is too light, 

Toner Save Mode

 may be on. Turn off 

Toner Save 

Mode

 in the printer 

Properties

 tab of the driver.

„

Put in a new toner cartridge. Se

Replacing the toner cartridge

on page 62.

„

Put in a new drum unit. See 

Replacing the drum unit

on page 69.

„

You may clear the problem by wiping the scanner window with a soft cloth. See 

Cleaning the inside of the printer

on page 74.

 

Gray background

„

Make sure that you use paper that meets our specifications. See 

About 

paper

on page 5.

„

Check the printer’s environment. Conditions such as high temperatures and high 
humidity can increase the amount of background shading. See 

Positioning the 

printer

on page 4.

„

Put in a new toner cartridge. Se

Replacing the toner cartridge

on page 62.

„

Put in a new drum unit. See 

Replacing the drum unit

on page 69.

 

Ghost

„

Make sure that you use paper that meets our specifications. Rough-surfaced 
paper or thick print media may cause this problem. Se

About paper

on page 5.

„

Make sure that the media type setting in the driver matches the type of paper you 
are using. See 

About paper

on page 5.

„

Put in a new drum unit. See 

Replacing the drum unit

on page 69.

„

The fuser unit may be contaminated. Call Brother Customer Service.

 

Toner specks

„

Make sure that you use paper that meets our specifications. Rough-surfaced 
paper may cause the problem. See 

About paper

on page 5.

„

The drum unit may be damaged. Put in a new drum unit. See 

Replacing the drum 

unit

on page 69.

„

The fuser unit may be contaminated. Call Brother Customer Service.

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Detailed Information for Brother HL-2170W User's Guide

Lists of information found in Brother HL-2170W User's Guide - Page 99

  • 4. „ If the whole page is too light, Toner Save Mode may be on.
  • 62. „ Put in a new drum unit.
  • 69. „ You may clear the problem by wiping the scanner window with a soft cloth.
  • 74. Gray background „ Make sure that you use paper that meets our specifications.
  • 5. „ Check the printer’s environment.
  • 4. „ Put in a new toner cartridge.
  • 62. „ Put in a new drum unit.
  • 69. Ghost „ Make sure that you use paper that meets our specifications.
  • 5. „ Make sure that the media type setting in the driver matches the type of paper you are using.
  • 5. „ Put in a new drum unit.
  • 69. „ The fuser unit may be contaminated.
  • 5. „ The drum unit may be damaged.
  • 69. „ The fuser unit may be contaminated.

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