PRINTING; Question Recommendation - Page 201

 CHAPTER 7 TROUBLE SHOOTING 

7-23 

P

P

P

R

R

R

I

I

I

N

N

N

T

T

T

I

I

I

N

N

N

G

G

G

Question Recommendation 

The printer prints 
unexpectedly or it 
prints incorrect 
characters. 

• 

Cancel the print job from your computer. Then, turn 
the printer off and on, or reset the printer and try 
your print job again.  

• 

Make sure your application software is correctly set 
up to use this printer. Check the printer driver 
settings or printer settings in your application 
software.

The computer hangs 
up when the printer 
starts printing, or an 
application error 
occurs. 

Check to see that the system resources are enough 
(PC memory, etc). When you have many applications 
open, the system resources of your PC will not be 
enough and will cause your PC to hang up. Close 
applications you are not using and try again. 

The headers or footers 
appear when I view my 
document on the 
screen but do not show 
up when I print them. 

Most laser printers have a restricted area that cannot 
be printed. Adjust the top and bottom margins in your 
document to allow for this.  

Printing takes too long. 

• 

Color graphic images contain a large amount of 

data and the printer will take a relatively long time 
to complete printing.   

• 

When you print in Super Fine mode, the printer will 

take a relatively long time to finish printing. 

• 

When the Data LED is blinking, the printer is 

getting ready to print. Print speed depends on 
memory size or performance of your PC and 
memory size of the printer. 

The printer doesn’t 
print in color 

• 

The printer may be set to monochrome mode. 

• 

Check that the color toner(s) have not run out.