PRINT QUALITY; Note ; Question Recommendation - Page 202

CHAPTER 7 TROUBLE SHOOTING 

7-24

P

P

P

R

R

R

I

I

I

N

N

N

T

T

T

Q

Q

Q

U

U

U

A

A

A

L

L

L

I

I

I

T

T

T

Y

Y

Y

Note 

When the LCD indicates the ‘toner low’ or ‘toner empty’ message, you can 
resolve a print quality problem by replacing a toner cartridge with a new one. 

Question Recommendation 

White horizontal lines 
or bands or rubbing 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

1)  Check that the printer is installed on a solid level 

surface. 

2)  Check that the rear access cover is closed 

correctly. 

3)  Check that the toner cartridges are installed 

correctly. 

4) Shake the toner cartridges gently. 
 
 

Colors are light or 
unclear on the whole 
page 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

1) Check that the specified paper was used. 
2) Change the paper to freshly unpacked paper, and 

then check that the problem is solved. 

3) Check that the rear access cover is closed correctly. 
4)  Shake the toner cartridges gently. 

White vertical streaks 
or bands 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Identify the missing color, and then replace that toner 
cartridge. 
*The toner has probably reached the end of its life. 

However, when you see a white vertical line on the 
toner roller, try the following procedure: 

1. Cut a sheet approx. 50mm x 50mm out of a     

transparency film.  

2. Insert the film about 10mm into the gap between the  
    toner roller and the blade. 
3. Slide the film and pull it out as shown below.