Printing problems; Print job is not printed; 8 - 3- Page 43

Troubleshooting

8 - 3

8

(5) Make the following selection. Make sure that your print/scan server appears. If it is visible, then the 

connection is good. Otherwise, go to Step 5.

5

If you have tried 1 to 4 above and it does not work, then reset the print/scan server back to the default 
factory settings and try from the initial setup again. For information how to reset to the default factory 
settings, see Restoring the network settings to factory default on page 3-8.

6

Check if a personal firewall such as ICF (Internet Connecting Firewall) for Windows XP is running on 
your computer. If it is running, temporarily turn it off and try again.

Note

If none of the above steps are successful, there is almost certainly a hardware or network problem!

Printing problems

Print job is not printed

Make sure the status and configuration of the print/scan server. Check following:

1

Make sure that the machine is powered on, is on-line and ready to print.

2

Print the Network Configuration Page of the machine and check if the settings such as IP address 
settings are correct for your network. The problem may be the result of mismatched or duplicate IP 
address. Verify that the IP address is correctly loaded into the print/scan server. And make sure that no 
other nodes on the network have this IP address.