For Windows; For Macintosh; Printer Setup Utility- Page 44

Troubleshooting

8 - 4

8

3

Verify that the print/scan server is on your network as follows:

For Windows

®

(1) Try pinging the print/scan server from the host operating system command prompt with the 
command:

ping ipaddress

Where 

ipaddress

 is the print/scan server IP address (note that in some instances it can take up to 

two minutes for the print/scan server to load its IP address after setting the IP address). 

(2) If a successful response is received, then proceed to Windows

®

 98/98SE/Me and Windows NT

®

4.0 

Peer-to-Peer print (LPR) troubleshooting, and Windows

®

 2000/XP IPP troubleshooting. Otherwise, 

proceed to Step 4.

For Macintosh

®

For Mac OS

®

 9.1 to 9.2

(1) From the Apple menu, open the Chooser.

(2) Click the Brother Laser (IP) icon, and make sure that your print/scan server name appears in the 

right frame. If it is visible, then the connection is good. Otherwise, go to Step 4.

For Mac OS

®

 X 10.2.4 or greater

(1) From the Go menu, select Applications.

(2) Open the Utilities folder.

(3) Double-click the Printer Setup Utility icon.

(4) Click Add.

(5) Make the following selection. Make sure that your print/scan server appears. If it is visible, then the 

connection is good.