Print Quality Difficulties; Network Difficulties- Page 121

Troubleshooting and routine maintenance

107

Print Quality Difficulties

Difficulties

Suggestions

Printed pages are curled.

„

Low quality thin or thick paper or not printing on the recommended side of the 
paper could cause this problem. Try turning over the stack of paper in the 
paper tray.

„

Make sure that you choose the Paper Type that suits the media type you are 
using. (See 

Acceptable paper and other media

 on page 12.)

Printed pages are smeared.

The Paper Type setting may be incorrect for the type of print media you are using, 
or the print media may be too thick or have a rough surface. (See 

Acceptable 

paper and other media

 on page 12 and 

Basic tab in the Software User’s Guide on 

the CD-ROM

.)

Printouts are too light.

„

If this problem occurs when making copies or printing received faxes, turn 
Toner Save mode to off in the machine menu settings. (See 

Toner save

 on 

page 22.)

„

Set Toner Save mode to off in the Advanced tab in the printer driver. (See 

Advanced tab in the Software User’s Guide on the CD-ROM

.)

Network Difficulties

Difficulties

Suggestions

Cannot print over a wired Network.

„

Make sure your machine is powered on and is on-line and in Ready mode. 
Print the Network Configuration list to see your current Network settings. 
(See 

How to print a report

 on page 71.) Reconnect the LAN cable to the hub 

to verify that the cable and network connections are good. If possible, try 
connecting the machine to a different port on your hub using a different cable. 
If the connections are good, the upper LED of the back panel of the machine 
will be green.

„

If you are using a wireless connection or are having Network problems see 

the Network User's Guide on the CD-ROM

 for more information.