Error Message- Page 131

Troubleshooting and routine maintenance

117

DR Mode in Use

The machine is set to Distinctive 
Ring mode. You can not change 
the Receive Mode from Manual to 
another mode.

Set Distinctive Ring to 

Off

. See 

Turning off 

Distinctive Ring

 on page 48.

Drum Near End

The drum unit is near the end of its 
life.

Use the drum unit until you have a print quality 
problem; then replace the drum unit with a new 
one.

See 

Replacing the drum unit (DR-520)

 on page 

135.

The drum counter was not reset 
when a new drum was installed.

1. Open the front cover, and then press 

Clear/Back

.

2. Press 

1

 to reset.

Duplex 
Disabled

The duplex tray is not installed 
properly.

Remove the duplex tray and install it again.

Dust on Drum

The primary corona wire on the 
drum unit needs to be cleaned.

Clean the primary corona wire on the drum unit. 
(See 

Cleaning the corona wire

 on page 130.)

Fuser Error

The temperature of fuser unit does 
not rise at a specified temperature 
within specified time.

Turn the power switch off, wait a few seconds, 
and then turn it on again. Leave the machine for 
15 minutes with the power on. (The machine can 
be turned off for up to 4 days without losing faxes 
stored in the memory. See 

Checking if the 

machine has faxes in its memory

 on page 120.)

The fuser unit is too hot.

No Paper

The machine is out of paper or 
paper is not properly loaded in the 
paper tray.

Do one of the following:

„

Refill the paper in the paper tray or MP tray.

„

Remove the paper and load it again.

No 
Response/Busy

The number you dialed does not 
answer or is busy.

Verify the number and try again.

No Tray

The paper tray is not completely 
closed.

Close the paper tray properly.

Not 
Registered

You tried to access a One-Touch or 
Speed Dial number that is not 
programmed.

Set up the One

-

Touch or Speed Dial number.

(See 

Storing One-Touch dial numbers

 on page 

57 and 

Storing Speed-Dial numbers

 on page 

59.)

Error Message

Cause

Action