8. Troubleshooting; Overview; Installation problems- Page 73

8 - 1 TROUBLESHOOTING

8

NC9100h_FM6.0

8

Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you 
may encounter with a Brother Print/Fax server, it is divided into the 
following sections: 

1

Installation Problems

2

Intermittent Problems 

3

Protocol-Specific Troubleshooting

4

Internet FAX Troubleshooting

Installation problems

If you cannot print over the network, check the following:

1

Make sure that the machine is powered on, is on-line and ready 
to print.

Verify that the machine and the configuration are good by 
printing the Network configuration page. Refer to page 3-19 of 
this user’s guide. If the test fails, check:

a

If the LCD does not display “LAN Active” after being 
connected to the network, then the network firmware settings 
may be corrupted. Please refer to Step 3.

b

In this event, try to restore the factory default settings of the 
Print/Fax server by pressing both upper and lower narrows at 
Navigation key to show Network Default menu, then press 1. 
Once you have done that, switch the machine off and then on 
again, and try to print out the Network configuration page. 
(See Restoring the Network Settings to Factory Default, page 
3-19)