Network print software installation problems; Control Panel; Windows Firewall- Page 121

Troubleshooting

114

15

Windows

®

 XP SP2 users:

15

a

Click the 

Start

 button, 

Settings

, and then 

Control Panel

.

b

Double click 

Windows Firewall

.

c

Click the 

General

 tab. Verify that 

Off (not recommended)

 is selected.

d

Click 

OK

.

Note

After the Brother software is installed, restart your Firewall.

„

For Macintosh

®

Re-select your printer in the DeviceSelector application located in the Macintosh 

Macintosh HD

(Startup Disk) / 

Library

 / 

Printers

 / 

Brother

 / 

Utilities

.

Network print software installation problems

15

The Brother print server is not found during the setup of the network print software or from the 
installation of the Brother printer driver.

15

Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of 
this User’s Guide before installing the network print software or printer driver. 

Check the following:

15

a

Make sure that the printer is powered on, is on-line and ready to print.

b

For wired network users:

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the 
printer. The lower green LED shows Link/Activity (Received/Transmit) status. The upper orange LED 
shows Speed status.

„

No light: If the lower LED is off, then the print server is not connected to the network.

„

The lower LED is green: The Link/Activity LED will be green if the print server is connected to a 
Ethernet network.

„

The upper LED is orange: The Speed LED will be orange if the print server is connected to a 
100BASE-TX Fast Ethernet network.

„

The upper LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T 
Ethernet network.

c

Print the Printer Settings Page and check if the settings such as IP address settings are correct for your 
network. The problem may be the result of a mismatched or duplicate IP address. Verify that the IP 
address is correctly loaded into the print server, and make sure that no other nodes on the network have 
this IP address. For information on how to print the Printer Settings Page, see 

Printing the Printer 

Settings Page

 on page 100.