Network print software installation problems; The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows®.; The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X.- Page 145

Troubleshooting

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Network print software installation problems

The Brother print server is not found during setup of the network print software 
installation or from the printer driver of the Brother machine in Windows

®

.

The Brother print server is not found using the Simple Network Configuration 
capabilities of Mac OS

®

 X.

(For a network with an Ethernet cable connection)
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of 
this User’s Guide before installing the network print software or printer driver. 

(For a wireless network)
Make sure you have completed the IP address setting and wireless network settings of the Brother print 
server according to Chapter 3 of this User’s Guide before installing the network print software or printer driver.

Check the following:

1

Make sure that the machine is powered on, is on-line and ready to print.

2

(For a network with an Ethernet cable connection)

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the 
machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED 
shows Speed status.

•

No light: If the upper LED is off, then the print server is not connected to the network.

•

The upper LED is green: The Link/Activity LED will be green if the print server is connected to a 
Ethernet network.

•

The lower LED is orange: The Speed LED will be orange if the print server is connected to a 100 
BASE TX Fast Ethernet network.

•

The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE T 
Ethernet network.

(For a wireless network)

Press Menu, 6, 2, 3, 1. Check to see if the LCD displays 

Active(11b) 

or

 Active(11g) 

after 

connecting to the network.

The LCD displays 

Active(11b) 

or

 Active(11g)

: The print server is connected to the network.

The LCD displays 

Connection NG

: The print server is not connected to the network.

The LCD displays 

Wired LAN Active

: The print server is connected to the network with an Ethernet 

cable. Disconnect the Ethernet cable from the Brother machine.