Introduction; What Brother will do:; The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.- Page 4

Introduction

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What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and 
Accessory Items is covered by this warranty and if you first reported the problem to 

Brother or an Authorized Service Center within the applicable warranty period, Brother or 

its Authorized Service Center will repair or replace the Machine and/or accompanying 
Consumable and Accessory Items at no charge to you for parts or labor. The decision as 

to whether to repair or replace the Machine and/or accompanying Consumable and 

Accessory Items is made by Brother in its sole discretion. 
Brother reserves the right to supply a refurbished or remanufactured replacement 

Machine and/or accompanying Consumable and Accessory Items and use refurbished 

parts provided such replacement products conform to the manufacturer's specifications 
for new product/parts. 

The repaired or replacement Machine and/or accompanying Consumable and Accessory 

Items will be returned to you freight prepaid or made available for you to pick up at a con-
veniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered 

by this warranty (either stage), you will be charged for shipping the Machine and/or 
accompanying Consumable and Accessory Items back to you and charged for any ser-

vice and/or replacement parts/products at Brother's then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the 
Machine to an Authorized Service Center, the Authorized Service Center will provide you 

with a replacement Machine after receiving one from Brother. If you are dealing directly 

with Brother, Brother will send to you a replacement Machine with the understanding that 
you will, after receipt of the replacement Machine, supply the required proof of purchase 

information, together with the Machine that Brother agreed to replace. You are then 
expected to pack the Machine that Brother agreed to replace in the package from the 

replacement Machine and return it to Brother using the pre-paid freight bill supplied by 

Brother in accordance with the instructions provided by Brother. Since you will be in pos-
session of two machines, Brother will require that you provide a valid major credit card 

number. Brother will issue a hold against the credit card account number that you provide 

until Brother receives your original Product and determines that your original Product is 
entitled to warranty coverage. Your credit card will be charged up to the cost of a new 

Product only if: (i) you do not return your original Product to Brother within five (5) busi-

ness days; (ii) the problems with your original Product are not covered by the limited war-
ranty; (iii) the proper packaging instructions are not followed and has caused damage to 

the product; or (iv) the warranty period on your original Product has expired or has not 

been sufficiently validated with a copy of the proof of purchase (bill of sale). The replace-
ment Machine you receive (even if refurbished or remanufactured) will be covered by the 

balance of the limited warranty period remaining on the original Product, plus an addi-

tional thirty (30) days. You will keep the replacement Machine that is sent to you and your 
original Machine shall become the property of Brother. 

Retain your original Accessory 

Items and a copy of the return freight bill, signed by the courier.