JAM DUPLEX (paper jam in the duplex unit); Figure 6-22; Figure 6-23- Page 147

6 - 15   TROUBLESHOOTING

JAM DUPLEX (paper jam in the duplex unit)

Follow the instructions below to clear a paper jam:

1

Open the back output tray.

Figure 6-22

2

Use both hands to slowly pull the jammed paper out of the fuser unit. 

Figure 6-23

3

Close the back output tray. 

If the paper jam cannot be cleared, go to the next step.

JAM DUPLEX