Telephone Answering Device (TAD) Does Not Answer When Called; No Dial Tone on the Handset; The Caller ID does not display after the Call Waiting Signal- Page 89

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Telephone Answering Device (TAD) Does Not Answer When Called

Connect the telephone line cord from your TAD to the back of the FAX/MFC, 
in the jack labeled EXT. Make sure the TAD is set to answer calls. (See 
Connecting an External Telephone Answering Device (TAD), page 2-8.)

No Dial Tone on the Handset

Press 

Speaker Phone

—OR—Lift the handset. If you don’t hear a dial tone, 

check telephone line cord connections at the FAX/MFC and wall jack. Check 
that the handset is connected to the FAX/MFC’s handset jack. Test the wall jack 
with another single line telephone. If there is no dial tone at the wall outlet, call 
your Telephone Company.

The Caller ID does not display after the Call Waiting Signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and 
speaking may interfere with it. When you hear the Call Waiting signal, ask the 
other party to hold while you answer the call. Then stop speaking until you see 
the Caller ID on the LCD.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE.  (See Resolution, page 
6-3.) Make a copy to verify the FAX/MFC’s scanner operation.

Dialing Does Not Work

Check all line cord connections, and make sure the curled handset cord is not in 
the EXT jack.
Check power cord connection.
Send a manual fax by pressing 

Speaker Phone

—OR—Lifting the handset, 

and dialing the number. Wait to hear fax receiving tones before pressing 

Start

.

Vertical Black Lines When Sending

Use your FAX/MFC to make a copy. If the copy shows the same problem, the 
scanner area is dirty. Lift the top cover and check the original path. Clean the 
scanner’s white tape and the glass strip under the tape using isopropyl alcohol 
and a lint-free cloth. (See page 13-7.)