Other problems; Printing with the serial interface- Page 196

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HL7050_US_UG_FM5.5

Other problems

Printing with the serial interface

Problem

Recommendation

The printer cannot print 
at all.  Your PC shows 
the following error 
message:
'There was an error 
writing to LPT1: (or 
BRUSB) for the printer.'

■

Check that the printer cable is not damaged or 
broken. 

■

If you have an interface-switching device, make sure 
that you choose the correct printer.   

Problem

Recommendation

Cannot print from 
application software.

■

If you are using a serial interface, make sure that the 
slide switch of the serial interface is in the correct 
position. Make sure that the interface settings have 
been properly set up in the INTERFACE menu using 
the control panel.

(For connecting using the 
RS-232C interface only)
The printer prints the first 
couple of pages correctly 
but some following pages 
have text missing.

■

This problem is usually related to serial interface 
settings. Your computer is not recognizing the printer 
input buffer's full signal. This could be caused by a 
wrong serial cable connection (cable is not wired 
properly or is too long) or a wrong setup of your 
computer serial interface.