Printing from DOS; Printer HDD (Hard Disk Drive); Printing from DOS - Page 197

6 - 29 TROUBLESHOOTING

HL7050_US_UG_FM5.5

Printing from DOS 

Printer HDD (Hard Disk Drive)

Problem

Recommendation

Cannot print from 
application software

■

Check that the DOS application software interface 
settings match those of your printer. For example, if 
you are using a parallel printer cable, you would most 
likely set your DOS software printer port to LPT1.

■

Check if the printer has any printer alarms.

■

Check that you have chosen the appropriate printer 
in your application software.  

■

If the serial interface is used, make sure that the 
RS-232C serial interface has been selected with the 
slide switch. Make sure the interface settings were 
correctly set up in INTERFACE menu using the 
control panel. Make sure the baud rate, parity and 
stop bits in your application software matches the 
settings in the printer.  

Problem

Recommendation

Printer does not 
recognize the HDD.

Make sure that: 

■

the cable is connected properly

■

the HDD is fitted properly

■

the HDD is formatted properly.

Turn off the printer. Wait a few seconds, then turn it on 
again. If this error message appears again, replace the 
HDD with a new one.