Copying Difficulties; Scanning Difficulties; Software Difficulties- Page 150

134

Copying Difficulties

Difficulty

Suggestions

Cannot make a copy.

Make sure that the Copy 

 key is illuminated. (See 

Entering Copy mode

on page 92.)

Vertical streaks appear in copies.

If you see vertical streaks on copies, clean the scanner. (See 

Cleaning the 

scanner

 on page 146.)

Poor copy results when using the 
ADF.

Try using the scanner glass. (See 

Using the scanner glass

 on page 12.)

Scanning Difficulties

Difficulty

Suggestions

TWAIN/WIA errors appear while

scanning.

Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In

PaperPort

®

 SE with OCR, click 

File

, 

Scan

 and choose the Brother TWAIN/WIA

driver.

Poor scanning results when using

the ADF.

Try using the scanner glass. (

Using the scanner glass

 on page 12.)

Software Difficulties

Difficulty

Suggestions

Cannot install software or print.

Run the 

Repair MFL-Pro Suite

 program on the CD-ROM. This program will repair 

and reinstall the software.

‘Device Busy’ 

Make sure the machine is not showing an error message on the LCD.

PhotoCapture Center

®

 Difficulties

Difficulty

Suggestions

Removable Disk does not work 
properly.

1

Have you installed the Windows

®

 2000 update? If not, do the following:

1) Unplug the USB cable.

2) Install the Windows

®

 2000 update, and see the Quick Setup Guide. After 

the installation the PC will be automatically restarted.

3) Wait about 1 minute after you restart the PC, and then connect the USB 

cable.

2

Take out the media card and put it back in again.

3

If you have tried ‘Eject’ from within Windows

®

, take out the media card before 

you continue.

4

If an error message appears when you try to eject the media card, it means 
the card is being accessed. Wait a while and then try again.

5

If all of the above do not work, turn off your PC and machine, and then turn 
them on again. (You will have to unplug the power cord of the machine to turn 
it off.)

Cannot access Removable Disk 
from Desktop icon. 

Make sure you have put the media card into the media slot.