13.Troubleshooting; Overview; Installation problems- Page 133

13 - 1 TROUBLESHOOTING

13

NC9100h_FM6.0

13

Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you 
may encounter with a Brother Print/Fax server, it is divided into the 
following sections: 

1

Installation Problems

2

Intermittent Problems 

3

Protocol-Specific Troubleshooting

4

Internet FAX Troubleshooting

Installation problems

If you cannot print over the network, check the following:

1

Make sure that the machine is powered on, is on-line and ready 
to print.

Verify that the machine and the configuration are good by 
printing the machine configuration page. For more information, 
see Resetting the Print/Fax Sever back to factory settings (Test 
Switch) on page 13-4. If the test fails, check:

a

If the LED is not blinking after connected to the network, then 
the network firmware settings may be corrupted.

b

In this event, try to restore the factory default settings of the 
Print/Fax server. To learn how to reset the print server, see 
Resetting the Print/Fax Sever back to factory settings (Test 
Switch) on page 13-4. Once you have done that, switch the 
machine off and then on again, and try to print out the 
configuration page.