Resetting the Print/Fax Sever back to factory settings (Test Switch); Intermittent Problems; Resetting the Print/Fax Sever back to factory - Page 136

TROUBLESHOOTING 13 - 4

NC9100h_FM6.0

6

If the job exits the queue but does not print, make sure that you 
are not trying to print a text job to a PostScript printer. If you 
have a printer that is capable of automatic language switching, 
make sure that the printer is not forced into PostScript mode.

Resetting the Print/Fax Sever back to factory 
settings (Test Switch)

■

Short push:
Prints a network configuration page.

■

Long push (more than 5 seconds):
Resets the network configuration back to factory default setting.

Intermittent Problems

If the Print/Fax server and printer start up OK, but you intermittently 
have problems printing, check the following:

1

If you can print small jobs but large graphics jobs are distorted 
or incomplete, make sure that you have adequate memory in 
your printer and the latest printer driver installed on your 
computer. The latest Brother printer drivers can be downloaded 
from http://solutions.brother.com

2

Check the individual protocol troubleshooting sections in this 
chapter for additional causes of intermittent printer problems.

Test Switch

LED

Ethernet
RJ-45

LED