TROUBLESHOOTING 6 - 2
HL7050_US_UG_FM5.5
MEDIATYPE ERROR
Specify the correct type of media.
MANUAL FEED
Put the same size of paper in the multi-purpose tray as
is shown on the LCD. If the printer is 'paused', press
Go.
SIZE ERROR XXX
Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver. See
What kind of paper can I use? in Chapter 1.
NO TRAY ID XXX
The tray you are trying to print to has been taken out.
Put the tray back in the printer.
SIZE ERROR DX
Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver. See
What kind of paper can I use? in Chapter 1.
SIZE ERROR MX
Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver. See
What kind of paper can I use? in Chapter 1.
NO DX UNIT
Put the Duplex unit on the printer properly. See the
User's Guide for the Duplex unit.
DX LEVER ERROR
Move the Duplex lever to the correct position.
NO MX UNIT
Change the job properties or install the Mailbox unit
correctly.
DIMM ERROR
Re-install the DIMM correctly.
Turn off the printer. Wait a few seconds, and then turn
it on again. If this error message appears again,
replace the DIMM with a new one.
CARD ERROR
Make sure of the following:
â–
The CompactFlash card is installed properly.
â–
The installed CompactFlash card is formatted
properly
Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace
the CompactFlash card with a newone.
HDD ERROR
Make sure of the following points:
â–
The cable is connected correctly.
â–
The HDD is installed correctly.
â–
The installed HDD is formatted correctly.
Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace
the HDD with a new one.
CARD REMOVAL
Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace
the CompactFlash card with a new one.
LINE ERROR
Check the serial interface settings (baud rate, code
type, parity and handshake protocols).
BUFFER ERROR
Check the Interface settings.
STORAGE FULL
Delete unnecessary macros or fonts, or replace the
CompactFlash card or HDD with a new one.
Error Message
Action