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100

Contents

Setting Up

Basic Sewing

Machine

Operation

Utility Stitches

Embroidering

Maintenance

Troubleshooting

Error

Messages

Sewing Chart

Patterns

(Programmed

in Machine)

Patterns

(Memory Card)

BEFORE TAKING YOUR MACHINE IN FOR SERVICE

TROUBLESHOOTING

Basic sewing machine maintenance

Before calling for service, check the following items. If the problem still persists, contact the place of purchase
or your nearest Brother dealer.

• Trouble with threads and stitches

If you have gone through the troubleshooting tips and are still unable to find the source of the problem,

please take your machine back to the place of purchase or your nearest Brother dealer for repairs.

Upper thread breaks

Upper threading is 
not correct.

Re-thread upper thread.

Bobbin thread breaks

Upper thread is 
entangled.

Remove thread ends in 
the race or inner shuttle.

Skipped stitches

Needle is not correctly 
inserted.
.

Insert needle properly.

Fabric puckers

Threading is not correct

Re-thread upper and 
bobbin thread correctly.

P.20~22

P.97~98

P.34

P.16~22

NO

NO

NO

NO

Upper thread is entangled.

Remove thread  ends in
 the race or shuttle.

Bobbin is not threaded 
properly in the shuttle.

Set bobbin properly and 
pull out the bobbin thread.

Correct needle is not 
used..

Change to proper 
needle.

Correct needle is not 
used

Change to proper needle

P.97~98

P.19

P.34

P.34

NO

NO

NO

NO

Spool of thread is not 
correctly set.

Set spool of  thread 
correctly.

The combination of fabric, 
thread and needle is not 
correct..

Check the “RELATED CHART 
OF SEWING FABRICS, 
THREAD AND NEEDLE” .

Combination of fabric, 
thread and needle is not 
correct.

Check “RELATED CHART 
OF SEWING FABRICS, 
THREAD AND NEEDLE” 

P.20

P.35

P.35

NO

NO

NO

Correct needle is not 
used.

Change to proper needle.

Dust is clinging under 
the needle plate.

Remove dust by cleaning 
with a brush.

Thread tension is
too tight.

Refer to “THREAD 
TENSION” 

P.34

P.97~98

P.30

NO

NO

NO

Thread tension is too 
tight.

Refer to “ THREAD 
TENSION”

P.30

NO

Upper threading is not 
correct.

Re-thread upper thread.

P.20~22

NO