Troubleshooting and Routine Maintenance; Troubleshooting; Error Messages- Page 85

T R O U B L E S H O O T I N G   A N D   R O U T I N E   M A I N T E N A N C E      

13 - 1

13

13

Troubleshooting and 

Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your FAX/MFC using this manual, please see 
page i for Brother Numbers to call for assistance.

Error Messages

You may occasionally encounter a difficulty with your FAX/MFC or telephone line. 
If this happens, your FAX/MFC often identifies the problem and displays an error 
message. The list below explains the most common error messages. 

If you need additional help, call the Brother fax-back system. (See Brother Numbers, 
page i.) 

The ribbon is used up and printing is not 
possible. Replace the ribbon or the ribbon 
cartridge with a new one. (See Replacing the 
Print Cartridge, page 13-8.)

The FAX/MFC is out of paper, or the paper is 
not properly loaded. After you load paper,  
press 

Start

 key.

The paper is jammed in the fax machine.

1

Remove any paper that is not jammed.

C H A N G E   C A R T R I D G E

P R E S S   S T A R T   K E Y

C H E C K   P A P E R

C H E C K   P A P E R