Services for People with; OnStar Personal Identification- Page 364

2019 Cadillac ats Owner Manual

Model Year
2014 Dodge Charger SRT Owner Manual

Table of Contents

01-In Brief_en_US
03-Seats and Restraints_en_US
05-Instruments and Controls_en_US
09-Driving and Operating_en_US
Driving and Operating
10-Vehicle Care_en_US
Vehicle Care
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Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

12460272) - 2019 - crc - 5/8/18

ONSTAR

363

OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar

such as hills, tall buildings,

tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming

may prevent service.

See

Radio Frequency Statement

0

356

.

Services for People with
Disabilities

Advisors provide services to help with
physical disabilities and medical
conditions.

Press

Q

to help:

.

Locate a gas station with an
attendant to pump gas.

.

Find a hotel, restaurant, etc., that
meets accessibility needs.

.

Provide directions to the closest
hospital or pharmacy in urgent
situations.

TTY Users

OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.

If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY

mode is on, phone calls can be made
or received with OnStar using the
infotainment display.

OnStar Personal Identification
Number (PIN)

A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing

Q

or calling

1-888-4ONSTAR.

Warranty

OnStar equipment may be warranted
as part of the vehicle warranty.

Languages

The vehicle can be programmed to
respond in multiple languages. Press

Q

and ask for an Advisor. Advisors

are available in English, Spanish, and
French. Available languages may vary
by country.

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