Black Start; Color Start; Error Message- Page 130

Brother MFC-5490CN User's Guide

Table of Contents

USER’S GUIDE MFC-5490CN
Section II: Fax
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116

No Paper Fed

The machine is out of paper or 
paper is not properly loaded in the 
paper tray.

Do one of the following:

„

Refill the paper in the paper tray, and then 
press 

Black Start

 or 

Color Start

.

„

Remove the paper and load it again and then 
press 

Black Start

 or 

Color Start

 (See 

Loading paper and other print media

 

on page 8.)

The Jam Clear Cover is not closed 
properly.

Check that the Jam Clear Cover is closed evenly 
at both ends. (See 

Printer jam or paper jam

 

on page 119.)

The paper is jammed in the 
machine.

See 

Printer jam or paper jam

 on page 119.

No Response/Busy

The number you dialed does not 
answer or is busy.

Verify the number and try again.

Not Registered

You tried to access a Speed Dial 
number that is not programmed.

Set up the Speed Dial number. (See 

Storing 

Speed Dial numbers

 on page 52.)

Out of Memory

The machine's memory is full.

Fax sending or copy operation in progress

Press 

Stop/Exit

 and wait until the other 

operations in progress finish and then try again.

The memory card or USB Flash 
memory drive you are using does 
not have enough free space to scan 
the documents.

Delete unused files from your memory card or 
USB Flash memory drive to make some free 
space and then try again.

Paper Jam

Paper is jammed in the machine.

Remove the jammed paper by following the 
steps i

Printer jam or paper jam

 on page 119.

See 

Printer jam or paper jam

 on page 119. Make 

sure the paper length guide is set to the paper 
size.

Print Unable
XX

The machine has a mechanical 
problem.

OR

A foreign object such as a clip or 
ripped paper is in the machine.

Open the scanner cover and look inside the 
machine for foreign objects and paper scraps. If 
the error message continues, see 

Transferring 

your faxes or Fax Journal report

 on page 117 

before disconnecting the machine so you will not 
lose any important messages.

Then, disconnect the machine from the power 
for several minutes, then reconnect it.

Scan Unable XX

The machine has a mechanical 
problem.

OR

A foreign object such as a clip or 
ripped paper is in the machine.

Open the scanner cover and look inside the 
machine for foreign objects and paper scraps. If 
the error message continues, see 

Transferring 

your faxes or Fax Journal report

 on page 117 

before disconnecting the machine so you will not 
lose any important messages.
Then, disconnect the machine from the power 
for several minutes, then reconnect it.

Error Message

Cause

Action

Detailed Information for Brother MFC-5490CN User's Guide

Lists of information found in Brother MFC-5490CN User's Guide - Page 130

  • 8.) The Jam Clear Cover is not closed properly.
  • 19.) The paper is jammed in the machine.
  • 19. No Response/Busy The number you dialed does not answer or is busy.
  • 52.) Out of Memory The machine's memory is full.
  • 19. See Printer jam or paper jam on page 119.

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