Error Message- Page 129

Troubleshooting and Routine Maintenance

115

B

High Temperature

The print head is too warm.

Allow the machine to cool down.

Hub is Unusable.

A Hub or USB Flash memory drive 
with Hub has been connected to the 
USB direct interface.

A Hub or USB Flash memory drive with Hub are 
not supported. Unplug the device from the USB 
direct interface.

Init Unable XX

The machine has a mechanical 
problem.

—

OR

—

A foreign object such as a clip or 
ripped paper is in the machine.

Open the scanner cover and look inside the 
machine for foreign objects and paper scraps. If 
the error message continues, see 

Transferring 

your faxes or Fax Journal report

 on page 117 

before disconnecting the machine so you will not 
lose any important messages.

Then, disconnect the machine from the power 
for several minutes, then reconnect it.

Ink Low Black

Ink Low Yellow

Ink Low Cyan

Ink Low Magenta

One or more ink cartridges are 
running out of ink. If a sending 
machine has a color fax, your 
machine’s ‘handshake’ will ask that 
the fax is sent as black & white. If 
the sending machine has the ability 
to convert it, the color fax will be 
printed at your machine as a black 
& white fax.

Order a new ink cartridge. You can continue 
printing until the LCD shows 

Cannot Print

. 

(See 

Ordering accessories and supplies

on page ii and 

Replacing the ink cartridges

on page 121.) 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either 
corrupted, improperly formatted, or 
there is a problem with the memory 
card.

Put the card firmly into the slot again to make 
sure it is in the correct position. If the error 
remains, check the media drive (slot) of the 
machine by putting in another memory card that 
you know is working.

Media is Full.

The memory card or USB flash 
memory drive you are using already 
contains 999 files.

Your machine can only save to your memory 
card or USB flash memory drive if it contains less 
than 999 files. Try deleting unused files to free 
some space and try again.

No Caller ID

There is no incoming call history. 
You did not receive calls or you 
have not subscribed to the Caller ID 
service from your telephone 
company.

If you want to use the Caller ID feature call your 
telephone company. (See 

Caller ID

 on page 44.) 

No Cartridge

An ink cartridge is not installed 
properly.

Take out the new ink cartridge and re-install it 
slowly until it clicks. (See 

Replacing the ink 

cartridges

 on page 121.)

No File

The memory card or USB Flash 
memory drive in the media drive 
does not contain a .JPG file.

Put the correct memory card or USB Flash 
memory drive into the slot again.

Error Message

Cause

Action