Network Difficulties; Control Panel; Windows Firewall- Page 126

110

PhotoCapture Center™ Difficulties

Difficulty

Suggestions

Removable Disk does not work 
properly.

1

Have you installed the Windows

®

 2000 update? If not, do the following:

1) Unplug the USB cable.

2) Install the Windows

®

 2000 update, and see the Quick Setup Guide. After 

the installation the PC will be automatically restarted.

3) Wait about 1 minute after you restart the PC, and then connect the USB 

cable.

2

Take out the media card and put it back in again.

3

If you have tried ‘Eject’ from within Windows

®

, take out the media card before 

you continue.

4

If an error message appears when you try to eject the media card, it means 
the card is being accessed. Wait a while and then try again.

5

If all of the above do not work, turn off your PC and machine, and then turn 
them on again. (You will have to unplug the power cord of the machine to turn 
it off.)

Cannot access Removable Disk 
from Desktop icon. 

Make sure you have put the media card into the media slot. 

Network Difficulties

Difficulty

Suggestions

Cannot print over the Network.

Make sure that your machine is powered on and is online and in Ready mode. 
Print a Network Configuration list (see 

Reports

 on page 64.) and check the current 

Network settings printed in this list. Reconnect the LAN cable to the hub to verify 
that the cabling and network connections are good. If possible, try connecting the 
machine to a different port on your hub using a different cable. If the connections 
are good, the machine shows 

LAN Active

 for 2 seconds.

 (If you are using a wireless connection or are having Network problems, see the 
Network User’s Guide on the CD-ROM for more information.) 

The network scanning feature does 
not work.

(For Windows

®

 users only) Firewall setting on your PC may be rejecting the 

necessary network connection. Follow the instructions below to configure the 
Firewall. If you are using a personal Firewall software, see the User’s Guide for 
your software or contact the software manufacturer.

<Windows

®

 XP SP2 users>

1

Click the 

Start

 button, 

Settings

, 

Control Panel

 and then 

Windows Firewall

. 

Make sure that Windows Firewall on the 

Basic

 tab is set to On.

2

Click the 

Exceptions

 tab and 

Add port

 button.

3

Enter any name, port number (54295 for network scanning and 54926 for 
Network PC-Fax receiving), choose 

UDP

 and click 

OK

.

4

Make sure if the new setting is added and is checked, and then click 

OK

.

For Windows

®

 XP SP1 user’s, please visit the Brother Solutions Center.

The network PC-Fax Receive 
feature does not work.