TROUBLESHOOTING
5 - 12
Symptom
Possible Cause
Action
Unsatisfactory
transparencies
Is the transparency sheet suitable?
Use transparencies suitable for use with
this printer. See
Is the media properly loaded into the
multi-purpose tray?
Make sure that the transparencies are
properly loaded into the multi-purpose tray.
See
Is the printer driver configured to print
transparencies?
Set the printer driver for transparencies on
the
Paper/Output
tab (in Windows
®
) or the
Page Setup
dialog box (with Macintosh
®
).
Unsatisfactory
envelopes
Are the envelopes of a suitable type?
Use envelopes suitable for use with this
printer. See
Is the media properly loaded into the
multi-purpose tray?
Make sure the envelopes are properly
loaded into the multi purpose tray.
See
Is the printer driver configured to print
envelopes?
Set the printer driver for envelopes in the
Paper/Output
tab (in Windows
®
) or the
Page Setup
dialog box (with Macintosh
®
).
Unsatisfactory
printing
Is the printer driver toner save or
low-resolution functions active?
Change the printer driver settings on the
Graphics
tab (in Windows
®
) or the
General
dialog box (with Macintosh
®
).
See
Help
.