

Ghost images
A B C D
A B C D
A B C D
A B C D
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
Load the tray with the correct paper type and weight.
b
Resend the print job.
Do ghost images still appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do ghost images still appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
From the Quality menu on the control panel, select
Color
Adjust
.
b
Resend the print job.
Do ghost images still appear on prints?
Contact
.
The problem is
solved.
Gray background
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting
100