Print quality is poor; Blank or white pages; Step 3- Page 97

Action

Yes

No

Step 3

a

Check if the ports are working and if the cables are securely
connected to the computer and the printer.

For more information, see the setup documentation that came
with the printer.

b

Resend the print job.

Is the document printed?

The problem is
solved.

Go to step 4.

Step 4

a

Turn off the printer, wait for about 10 seconds, and then turn it
back on.

b

Resend the print job.

Is the document printed?

The problem is
solved.

Go to step 5.

Step 5

a

Remove, and then reinstall the printer software.

Note: 

The printer software is available at

http://support.lexmark.com

.

b

Resend the print job.

Is the document printed?

The problem is
solved.

Contact 

customer

support

.

Print quality is poor

Blank or white pages

Note: 

Before solving the problem, print the quality sample pages to determine the missing color. From the

home screen, touch 

Settings

 > 

Troubleshooting

 > 

Basic Print Quality Pages

.

Troubleshooting

97