Paper curl; Tray linking does not work; Step 1- Page 91

Paper curl

Action

Yes

No

Step 1

Move the paper guides in the tray to the correct position for the
paper loaded.

Is the paper still curled?

Go to step 2.

The problem is
solved.

Step 2

a

Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.

Notes:

•

Make sure that the settings match the paper loaded in
the tray.

•

You can also change the settings on the printer control
panel.

b

Resend the print job.

Is the paper still curled?

Go to step 3.

The problem is
solved.

Step 3

a

Remove paper from the tray, and then turn it over.

b

Resend the print job.

Is the paper still curled?

Go to step 4.

The problem is
solved.

Step 4

a

Load paper from a fresh package.

Note: 

Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

b

Resend the print job.

Is the paper still curled?

Contact 

customer

support

.

The problem is
solved.

Tray linking does not work

Action

Yes

No

Step 1

a

Check if the trays contain paper of the same size and type.

b

Check if the paper guides are positioned correctly.

c

Print the document.

Do the trays link correctly?

The problem is
solved.

Go to step 2.

Troubleshooting

91