Internal solutions port does not operate correctly; Parallel or serial interface card does not operate correctly; Step 1- Page 87

Lexmark C6160 Owners Manual

2014 Dodge Charger SRT Owner Manual

Table of Contents

Safety information

Learning about the printer

Finding information about the printer

Selecting a location for the printer

Printer configurations

Attaching cables

Using the control panel

Understanding the status of the power button and indicator light

Using the home screen

Printing a menu settings page

Setting up and using the home screen applications

Customizing the home screen

Using Display Customization

Setting up Forms and Favorites

Configuring Eco-Settings

Using Customer Support

Using QR Code Generator

Setting up Device Quotas

Using Google Drive

Managing contacts

Adding contacts

Editing contacts or groups

Deleting contacts or groups

Setting up and using the accessibility features

Enabling Magnification mode

Activating Voice Guidance

Adjusting the Voice Guidance speech rate

Enabling spoken passwords or personal identification numbers

Navigating the screen using gestures

Using the keyboard on the display

Loading paper and specialty media

Setting the size and type of the specialty media

Configuring Universal paper settings

Loading the multipurpose feeder

Printing from a computer

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

Printing from a mobile device using Google Cloud Print

Printing from a mobile device using Mopria Print Service

Printing from a mobile device using AirPrint

Printing from a flash drive

Supported flash drives and file types

Configuring confidential jobs

Printing held jobs

Printing a font sample list

Canceling a print job

Securing the printer

Locating the security slot

Erasing printer memory

Erasing printer hard disk memory

Configuring printer hard disk encryption

Restoring factory default settings

Statement of Volatility

Maintaining the printer

Adjusting the speaker volume

Adjusting the default internal speaker volume

Adjusting the default headphones volume

Configuring the fax speaker settings

Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)

Changing port settings after installing an internal solutions port

Setting up serial printing (Windows only)

Cleaning the printer

Ordering parts and supplies

Checking the status of parts and supplies

Using genuine Lexmark parts and supplies

Ordering toner cartridges

Ordering a photoconductor unit

Ordering developer units

Ordering imaging units

Ordering staple cartridges

Ordering a waste toner bottle

Configuring supply notifications

Replacing parts and supplies

Replacing a developer unit

Replacing the fuser

Replacing a photoconductor unit

Replacing an imaging unit

Replacing a toner cartridge

Replacing the waste toner bottle

Replacing the transfer belt

Replacing the transfer roller

Replacing the pick roller

Replacing the separator bracket

Replacing the staple cartridge unit

Replacing the staple cartridge in the staple finisher

Replacing the staple cartridge holder in the staple finisher

Storing supplies

Moving the printer

Moving the printer to another location

Shipping the printer

Saving energy and paper

Setting up power saver modes

Adjusting the brightness of the printer display

Conserving supplies

Recycling Lexmark products

Recycling Lexmark packaging

Returning Lexmark cartridges for reuse or recycling

Identifying jam locations

Paper jam in trays

Paper jam in the multipurpose feeder

Paper jam in the standard bin

Paper jam in door B

Paper jam in the finisher bin

Staple jam in door G

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Unable to read flash drive

Enabling the USB port

Checking the printer connectivity

Hardware options problems

Cannot detect internal option

Internal solutions port does not operate correctly

Parallel or serial interface card does not operate correctly

Defective flash detected

Not enough free space in flash memory for resources

Unformatted flash detected

Issues with supplies

Replace cartridge, printer region mismatch

Non-Lexmark supply

Paper feed problems

Envelope seals when printing

Collated printing does not work

Tray linking does not work

Check tray connection

Paper frequently jams

Jammed pages are not reprinted

Color quality problems

Adjusting toner darkness

Modifying the colors in printed output

FAQ about color printing

The print appears tinted

Contacting customer support

Upgrading and migrating

Available internal options

Installing a memory card

Installing an internal solutions port

Installing an optional card

Installing a printer hard disk

Installing optional trays

Installing the staple finisher

Installing the printer software

Adding available options in the print driver

Exporting or importing a configuration file

Updating firmware

Product information

GOVERNMENT END USERS

Licensing notices

Noise emission levels

Static sensitivity notice

Temperature information

Laser advisory label

background image

Internal solutions port does not operate correctly

Action

Yes

No

Step 1

Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.

Is the ISP listed in the Installed Features list?

Go to step 3.

Go to step 2.

Step 2

Remove, and then install the ISP. For more information, see

“Installing an internal solutions port” on page 121

Note:

Use a supported ISP.

Does the ISP operate correctly?

The problem is
solved.

Go to step 3.

Step 3

Check the cable and the ISP connection.

a

Use the correct cable, and then make sure that it is securely
connected to the ISP.

b

Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.

Does the ISP operate correctly?

The problem is
solved.

Contact

Parallel or serial interface card does not operate correctly

Action

Yes

No

Step 1

Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.

Is the parallel or serial interface card listed in the Installed Features
list?

Go to step 3.

Go to step 2.

Step 2

Remove, and then install the parallel or serial interface card.

For more information, see

“Installing an internal solutions port” on

Does the parallel or serial interface card operate correctly?

The problem is
solved.

Go to step 3.

Step 3

Check the connection between the cable and the parallel or serial
interface card.

Does the parallel or serial interface card operate correctly?

The problem is
solved.

Contact

Troubleshooting

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Detailed Information for Lexmark C6160 Owners Manual

Lists of information found in Lexmark C6160 Owners Manual - Page 87

3. Go to step 2.
3. Step 3 Check the cable and the ISP connection.
3. Go to step 2.
3. Step 3 Check the connection between the cable and the parallel or serial interface card.

FAQ (Frequently Asked Questions) for Lexmark C6160 Owners Manual - Page 87

Internal solutions port does not operate correctly Action Yes No Step 1 Print a menu settings page, and then check if the internal solutions port (ISP) appears in the Installed Features list. Is the ISP listed in the Installed Features list?
For more information, see “Installing an internal solutions port” on page 121 . Note: Use a supported ISP. Does the ISP operate correctly?
The problem is solved. Go to step 3. Step 3 Check the cable and the ISP connection. a Use the correct cable, and then make sure that it is securely connected to the ISP. b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board. Does the ISP operate correctly?
The problem is solved. Contact customer support . Parallel or serial interface card does not operate correctly Action Yes No Step 1 Print a menu settings page, and then check if the parallel or serial interface card appears in the Installed Features list. Is the parallel or serial interface card listed in the Installed Features list?
Go to step 3. Go to step 2. Step 2 Remove, and then install the parallel or serial interface card. For more information, see “Installing an internal solutions port” on page 121 . Does the parallel or serial interface card operate correctly?
The problem is solved. Go to step 3. Step 3 Check the connection between the cable and the parallel or serial interface card. Does the parallel or serial interface card operate correctly?

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