Check tray connection; Step 2; CAUTION—POTENTIAL INJURY: - Page 92

Action

Yes

No

Step 2

a

From the home screen, touch 

Settings

 > 

Paper

 > 

Tray

Configuration

 > 

Paper Size/Type

.

b

Set the paper size and type to match the paper loaded in the
linked trays.

c

Print the document.

Do the trays link correctly?

The problem is
solved.

Contact 

customer

support

.

Check tray connection

Try one or more of the following:

•

Turn off the printer, wait for about 10 seconds, and then turn it back on.

If the error occurs a second time, then:

1

Turn off the printer.

2

Unplug the power cord from the electrical outlet.

3

Remove the indicated tray.

4

Insert the tray.

5

Connect the power cord to the electrical outlet.

CAUTION—POTENTIAL INJURY: 

To avoid the risk of fire or electrical shock, connect the

power cord to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.

6

Turn on the printer.

If the error occurs again, then:

1

Turn off the printer.

2

Unplug the power cord from the electrical outlet.

3

Remove the indicated tray.

4

Contact customer support.

•

From the control panel, select 

Continue

 to clear the message and resume printing.

Troubleshooting

92