Dark print; Step 1; Step 2- Page 98

Action

Yes

No

Step 1

a

Remove, and then reinstall the imaging unit or imaging kit.

Warning—Potential Damage: 

Do not expose the imaging unit

or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.

Warning—Potential Damage: 

To avoid damage, do not touch

the underside of the imaging unit or imaging kit.

b

Print a document.

Is the printer still printing blank or white pages?

Go to step 2.

The problem is
solved.

Step 2

a

Replace the imaging unit or imaging kit.

Warning—Potential Damage: 

Do not expose the imaging unit

or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.

Warning—Potential Damage: 

To avoid damage, do not touch

the underside of the imaging unit or imaging kit.

b

Print a document.

Is the printer still printing blank or white pages?

Contact 

customer

support

.

The problem is
solved.

Dark print

Action

Yes

No

Step 1

a

From the Quality menu on the control panel, select 

Color

Adjust

.

b

Resend the print job.

Is the print still too dark?

Go to step 2.

The problem is
solved.

Troubleshooting

98