Unable to read flash drive; Enabling the USB port; Checking the printer connectivity- Page 85

Action

Yes

No

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7.

Contact your
administrator.

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is
solved.

Contact 

customer

support

.

Unable to read flash drive

Action

Yes

No

Step 1

Check if the flash drive is inserted into the front USB port.

Note: 

The flash drive does not work when it is inserted into the

rear USB port.

Is the flash drive inserted into the front USB port?

Go to step 2.

The problem is
solved.

Step 2

Check if the flash drive is supported. For more information, see

“Supported flash drives and file types” on page 29

Does the error message still appear?

Go to step 3.

The problem is
solved.

Step 3

Check if the front USB port is disabled. For more information, see

“Enabling the USB port” on page 85

.

Does the error message still appear?

Contact 

customer

support

.

The problem is
solved.

Enabling the USB port

From the home screen, touch 

Settings

 > 

Network/Ports

 > 

USB

 > 

Enable USB Port

.

Checking the printer connectivity

1

From the home screen, touch 

Settings

 > 

Reports

 > 

Network

 > 

Network Setup Page

.

2

Check the first section of the network setup page, and confirm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.

Troubleshooting

85