Text or images cut off; Step 1; Step 2- Page 110

Action

Yes

No

Step 1

a

Remove, and then reinstall the imaging unit or imaging kit.

Warning—Potential Damage: 

Do not expose the imaging unit

or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.

Warning—Potential Damage: 

To avoid damage, do not touch

the underside of the imaging unit or imaging kit.

b

Resend the print job.

Is the printer still printing solid color or black images?

Go to step 2.

The problem is
solved.

Step 2

Replace the imaging unit or imaging kit, and then resend the print
job.

Is the printer still printing solid color or black images?

Contact 

customer

support

.

The problem is
solved.

Text or images cut off

Leading edge

Trailing edge

ABCDE
ABCDE
ABCDE

Action

Yes

No

Step 1

a

Move the paper guides in the tray to the correct position for the
paper loaded.

b

Resend the print job.

Is the page or image still clipped?

Go to step 2.

The problem is
solved.

Step 2

a

Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.

Notes:

•

Make sure that the settings match the paper loaded in
the tray.

•

You can also change the settings on the printer control
panel.

b

Resend the print job.

Is the page or image still clipped?

Go to step 3.

The problem is
solved.

Troubleshooting

110