Incorrect margins; Note: ; Step 1- Page 103

Note: 

If horizontal dark lines keep appearing on your prints, then see the “Repeating defects” topic.

Action

Yes

No

Step 1

a

Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.

Notes:

•

Make sure that the settings match the paper loaded in
the tray.

•

You can also change the settings on the printer control
panel.

b

Resend the print job.

Do horizontal white lines still appear on prints?

Go to step 2.

The problem is
solved.

Step 2

a

Load the specified tray or feeder with the recommended paper
type.

b

Resend the print job.

Do horizontal white lines still appear on prints?

Go to step 3.

The problem is
solved.

Step 3

a

Remove, and then reinstall the imaging unit or imaging kit.

Warning—Potential Damage: 

Do not expose the imaging unit

or imaging kit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.

Warning—Potential Damage: 

To avoid damage, do not touch

the underside of the imaging unit or imaging kit.

b

Resend the print job.

Do horizontal white lines still appear on prints?

Go to step 4.

The problem is
solved.

Step 4

Replace the imaging unit or imaging kit, and then resend the print
job.

Do horizontal white lines still appear on prints?

Contact 

customer

support

.

The problem is
solved.

Incorrect margins

A B C D

A B C D

A B C D

Troubleshooting

103