Troubleshooting; Network connection problems; Cannot open Embedded Web Server- Page 84

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Action

Yes

No

Step 1

Check if you are using a supported browser:

•

Internet Explorer® version 9 or later

•

Safari version 8.0.3 or later

•

Google Chrome

TM

•

Mozilla Firefox

Is your browser supported?

Go to step 2.

Install a supported
browser.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•

From the home screen

•

From the TCP/IP section in the Network/Ports menu

•

By printing a network setup page or menu settings page,
and then finding the TCP/IP section

Note: 

An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3.

Type the correct
printer IP address in
the address field.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4.

Turn on the printer.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5.

Contact your
administrator.

Step 5

Make sure that the cable connections to the printer and print server
are secure.

For more information, see the setup documentation that came with
the printer.

Are the cable connections secure?

Go to step 6.

Secure the cable
connections.

Troubleshooting

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